Terms & Conditions

1. General Information
By booking any service, consultation, class, or retreat, you agree to the terms outlined below. These services are designed for educational and wellness purposes and do not replace medical or professional healthcare advice.
2. Payment & Booking Policies

• All services must be paid in full at the time of booking to confirm your session. No appointments will be scheduled without full payment.

• Private events, retreats, and long-term coaching packages may require a deposit or installment payments based on agreement.

• Prices are subject to change without prior notice but will not affect confirmed bookings.

3. Cancellation & Refund Policy
Refund Policy:

• Due to the nature of my services, all sales are final. No refunds will be issued once a session or consultation has been booked.

• If you need to reschedule, please contact me at least 48 hours in advance to explore available options.

​No-Show & Late Cancellation Policy:

• Consultations & Coaching Sessions: Cancellations require at least 48 hours' notice for a one-time reschedule.

• Cooking Classes & Workshops: Non-refundable, but may be rescheduled based on availability.

• Retreats & Private Events: Deposits are non-refundable. Full refunds are available if canceled 90+ days before the event; otherwise, a partial refund or credit may apply.

• No-shows are non-refundable and cannot be rescheduled.

4. Late Arrivals

• If you arrive late to a session, the session will still end at the scheduled time.

• If you are more than 15 minutes late without notice, your session will be considered a no-show and will not be rescheduled or refunded.

5. Health & Liability Disclaimer

• My services provide education, guidance, and support for holistic well-being. They do not replace medical, legal, or financial advice.

• You are responsible for your own health choices and implementation of any recommendations given during sessions.

• Clients must disclose any allergies, dietary restrictions, or health conditions before participating in any program, class, or retreat.

• Participation in physical activities (such as yoga, mindful movement, or outdoor experiences) is voluntary, and clients assume all risks associated.

6. Privacy & Confidentiality

• Personal information collected for bookings is kept confidential and will not be shared with third parties.

• Group sessions and retreats may include photography or video content for promotional purposes. By participating, you agree to this unless you request otherwise in writing.

7. Code of Conduct

• Clients and participants must respect all attendees, instructors, and spaces where services are offered.

• Disruptive behavior, harassment, or failure to follow guidelines may result in removal from a session without refund.

8. Contact Information
For questions regarding services, cancellations, or policies, please contact:
gabriela@covolv.org